Returns

Thank you for buying my art!

If you are not completely satisfied with your purchase, we’re here to help.

Please note that returns and exchanges cannot be handled through social media. In order to make a return or exchange, you must call 407-922-8379 or email info@jayflores.com before starting the return process in order to receive your "Return Authorization" code.  Failure to properly follow our return or exchange protocols may result in an inability to return or exchange your product and an inability to provide any refund.

Also note that Jay Flores CANNOT provide refunds for orders made through Amazon.com. If you ordered through Amazon, YOU MUST CONTACT AMAZON TO RETURN YOUR PURCHASE.

All artwork comes with a 100% satisfaction guarantee. Once a piece is delivered to your home you will have 7 days to examine it. If you wish to return the art, you may do so in the original packaging for a full refund of the purchase price. Please note shipping fees charged are non-refundable, and you are responsible for the return shipment of artwork.

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